Businesses operations look very different than they did a month ago. The level of flexibility, strategic adjustments, pivoted projects and shifting to accommodate telecommuting staff is unprecedented. Some aspects of transitioning are easier than others, but through it all one question frequently surfaces: What are the best ways to keep staff connected within a new working landscape? Telecommuting has been a standard part of our operation for a number of years. Taking the last two months into account we, like many other businesses, have had to move much more of our own staff to working remotely. Having that existing infrastructure in-place [...]
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Hamilton Information Security Manager, Robert Leonard, shares helpful tips on recognizing common e-mail threats. Robert Leonard With many businesses and teams now working remote and an influx of regular e-mail action, we have seen an increase of potentially hazardous messages hitting inboxes. Specifically, phishing attacks. Not long ago, phishing was primarily aimed at the consumer market, and malware was considered the biggest threat to businesses. Today, phishing is the top social attack on businesses, responsible for more than 90 percent of security breaches. Phishing is becoming more sophisticated, and although there are dozens of techniques phishers can use to [...]
Hamilton Information Security Manager, Robert Leonard, shares lessons learned on equipping clients for remote productivity. Robert Leonard As the spread of COVID-19 mandates social distancing, our Managed Service Provider (MSP) business is in the same boat as many businesses out there: quickly supporting employees who must now work from home. The chief goals of a remote work implementation strategy should be enabling your people to work in a comfortable, familiar, and productive environment, while also ensuring that all devices and data remain absolutely secure. And even when life slowly returns to normal, fine-tuning your employee work-from-home policies isn’t [...]