Hamilton Information Security Manager, Robert Leonard, shares lessons learned on equipping clients for remote productivity. Robert Leonard As the spread of COVID-19 mandates social distancing, our Managed Service Provider (MSP) business is in the same boat as many businesses out there: quickly supporting employees who must now work from home. The chief goals of a remote work implementation strategy should be enabling your people to work in a comfortable, familiar, and productive environment, while also ensuring that all devices and data remain absolutely secure. And even when life slowly returns to normal, fine-tuning your employee work-from-home policies isn’t [...]

Today, there are so many accounts that require us to create passwords that it can be easy to fall into a bad habit of creating passwords that may not be secure. With the rise in the number of cyber-attacks it is more necessary than ever to be conscientious about creating secure passwords. The following helpful tips will go a long way toward making your passwords more secure for your employees and business. Make it Uncommon Avoiding common choices is vital to strengthening your login security. Some of the most commonly used passwords are variations on the word “Password”. Passwords like [...]

Make a new year’s resolution to good computer health! With technology constantly evolving and online connectivity extending our reach, ensuring your business operation operates at a high level and maintains a fast, reliable connection is vital. In the context of today’s fast-paced marketplace, taking a closer look at something as simple as the overall health of your computer and basic, everyday practices can make a noticeable difference. As the calendar turns over, another opportunity to provide regular maintenance on your computer arrives with it.  A great, regular practice to adopt.  Here are a few tips to help you extend the life [...]

If you are still running a PC or tablet on Windows 7, it is time to upgrade. The popular Microsoft® operating system will reach its “End of Life” in January 2020, and for the sake of network and hardware security, you will want to be aware of a few important details. What Does “End Of Life” Mean? Microsoft has listed January 2020 as the end point of support for Windows 7. PCs and tablets with the operating system will still run, but ongoing maintenance and necessary updates will no longer be supported. This includes software, virus protection and other vital components. [...]

One significant benefit the digital world has given us is a clutter-free storage system. There is no need to keep large paper files of past documents because our computers and servers can take care of that for us. However, the more documents held in your device’s storage, the more likely you will notice decrease in the speed of your system—and what no one wants, decreased reliability—of your device. Here are a few ways you can help with your business’s digital spring-cleaning. Clear your folders of any unused/unnecessary files – this will open up the storage on your device and allow it [...]