When you invest in technology, you may spend a lot of time (and money) focused on the features and benefits that the tools provide for your business. It’s just as important, however, to vet the provider selling those solutions.
In this video interview, David Thieszen, Hamilton Business Systems Coordinator, shares about a time when a medical office purchased a robust phone system that didn’t meet expectations and called on Hamilton for help. Thieszen explains how it wasn’t the device that fell short—it was in how the system was programmed. The installation of equipment matters just as much as the technology itself. Take a look!
Estimated watch time: 14 minutes
Read more about why putting people first when it comes to technology helps protect your investment in our blog, “Hamilton Business Technologies: Real People. Real Technology Solutions.“
