When it comes to technology in businesses today, it can be an uphill battle to know what technology you need and to ensure proper implementation. Many business owners are often left feeling like they can’t keep up with the constant changes in technology. For this reason, the demand and need for Managed Service Providers to provide IT assistance has grown steadily in recent years. But how do you find the right Managed Service Provider?
Estimated read time: 3 minutes
As technology has changed rapidly over time, the number of tech companies providing Managed IT services and their support options has also grown. Business owners do not have enough time in the day to fully vet each provider along with their variety of solutions, and it can be difficult to understand what options are best for you and your business.
Taking some time to research Managed Service Providers (MSPs) will pay off in both the short and long term. Some key factors to consider include the size and history of a provider, its location and reputation along with some of its specialties. Additionally, a list of references is important too.
Facts Matter
In today’s world, it’s easy to take technology for granted. Flipping a switch to turn on a light or pushing a handle for hot water practically go unnoticed except when they don’t work — and it’s the same for businesses. There are many advances happening in technology today at a rapid pace. Sometimes we forget and take for granted what those important technology solutions do for us on a regular basis — usually behind the scenes. Ryan Wineteer, Hamilton New Business Development Manager, shares more thoughts on this topic in a recent radio interview. Take a listen below.
Whether it’s a ransomware attack or an outage caused by Mother Nature, designing a solid infrastructure with redundant connections is imperative to business continuity. Additionally, it’s just as important to find one that is willing to partner with insurance companies, forensic agencies, law enforcement and other entities, should the need arise. Be sure to inquire about an MSPs real-life experience with restoring uptime for their clients. A fast turnaround and return-to-normal isn’t always the case, so having a solid infrastructure and remediation plan in place prior to any unfortunate circumstances will assist with shortening the timeframe.
Continuous Effort Counts
Reliable IT support doesn’t just show up in times of distress. Maintaining software, hardware and everything in between is a continuous process. The most dependable MSPs keep up with the evolution of technology by making tweaks and updates to their solutions. They also will continually fine-tune their software platform to develop and run applications and to better influence the performance and scalability of their customers’ operations.
Hamilton has been serving businesses and organizations for more than 40 years, and we can help solve the problems your business is having so you can keep going about your business. We know that not all businesses are the same and may require different solutions. We work collectively with businesses to fully understand their current situation and then establish the best proactive solution to fit those needs.
Connect with us via email at info@hamiltonisbusiness.com or simply give us a call at 308.381.1000.
For more information on how to research Managed Service Providers, read, “Beyond the Surface: Unveiling the Importance of Expertise in a MSP.”
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